Questions surveyors ask
How accurate is it?
Apple's LiDAR measures walls to within a few centimetres in a normal room. You see every wall on the plan and can drag, straighten or retype any measurement before it goes on a report — nothing is hidden.
Does it decide which walls are heat loss?
No. It proposes, you decide. Trace the outside of the building with one finger and the walls along your trace go red; tap any wall to make it party, internal or area-only. The surveyor signs the assessment, so the surveyor makes the call.
What happens to fitted cupboards and chimney breasts?
The scanner can't see behind a cupboard's doors or in front of a breast. Mark the wall during the scan, and afterwards one tap pushes the wall out or fills the recess, and the floor area is corrected.
How does the founding offer work?
The first 100 accounts pay the founding price — Surveyor £24.99, Pro £49.99, Inventory £19.99 a month — held for 3 months from their first payment, then the standard rate. Cancel any time; no minimum contract.
What counts as a "plan"?
One project: one property, every floor of it, exported as often as you need. A three-floor house is one plan. Surveyor includes 15 a month, Pro 40. Run out of projects? Extra projects are added automatically at £6.99 each, or upgrade your plan. Unused projects roll over.
Does it do the MCS heat-loss calculation or the PV design?
It does the survey part — measured room volumes, fabric, windows, radiators, roof pitch and orientation — and hands those figures to the calculation or design tool you already use. The numbers your accreditation requires are produced there.
Which phones? Is there an Android version?
Today: iPhone 12 Pro or newer Pro models, and iPad Pro with LiDAR, for scanning; any iPhone on iOS 17 or later for drawing and reports. An Android version is on the way — join the waiting list and we'll tell you the day it lands.
Is my data safe?
Scans and photos live on your phone and in your own account. Nothing is shared unless you export it.
How do teams work?
One Inkaroom team account, a seat per surveyor. Projects are pooled — 25 a month per surveyor seat, shared — office staff get a cheaper portal-only seat, and every scan, photo and report lands on the job for the whole team to see. The admin adds and removes surveyors; billing is per seat. Team accounts: see the Teams page.
How does Refer a friend work?
Every account has a referral code in Settings. Invite a friend. When they subscribe to any plan, you get a month of Surveyor free (15 projects). Already subscribed? You get 15 extra projects instead. No limit. The reward comes after the friend's first payment, not during a free trial; it's taken back if they're refunded within 14 days and the reward hasn't been used. The friend gets no extra reward.
Will new modules cost extra?
The heat-pump & solar survey module is £14.99 a month on Surveyor and included in Pro; it is not available on Air-con or Inventory. Founding accounts have it included for their first 3 months. New report types will be priced when they launch; existing subscribers are told before anything changes.
Can I use it for offices and blocks?
Yes — add as many floors as the building has and name them; each floor is scanned or drawn on its own and reported per floor.
